Purived Return Policy

Our goal is to help you grow happy, healthy and thriving houseplants! – and that includes ensuring you’re completely satisfied with your purchase. If for any reason, you are unhappy with your Purived purchase, we offer a 100% money-back guarantee within 60 days of purchase. Has it been more than 60 days? Don't worry, we are still happy to review your issue and find a suitable resolution. In some cases you may be required to send back the item/s purchased at your expense.

Please email us as soon as possible at cs@purived.com with your order number and any photos supporting your claim. We address these on a case-by-case basis and will quickly work to find a satisfactory solution.

100% Money-Back Guarantee

If you are not completely satisfied with your Purived purchase, we offer a 100% money-back guarantee within 60 days of the purchase date.

Beyond 60 Days

If more than 60 days have passed since your purchase, we are still here to help. We will review your issue and work to find an appropriate resolution. In some cases, you may be required to return the item(s) at your expense.

How to Initiate a Return

To initiate a return, please email us at cs@purived.com with your order number and any photos that support your claim. Each case is handled individually, and we strive to resolve issues promptly and satisfactorily.